Void Sale

To void a sale:

1. Take the client’s original transaction receipt.    
2. Touch the Action button on the main screen.     
3. Touch Scanner.     
4. Enter the Merchant or Admin password (according to your terminal configuration) and touch OK. 
   

   NOTE: If you have previously disabled password protection for void transactions, the terminal will not ask for the password.

5. Lift the terminal and position the transaction receipt so the green + is on or near the receipt’s bar code.     
6. After scanning the bar code, the terminal displays the transaction information. Touch the VOID button.     
7. On the confirmation page that appears, touch the I Confirm the Request button to confirm that you want to void the transaction.     
8. When the terminal confirms the void, touch Print to print the customer receipt, or touch None if the client does not want a transaction receipt.

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