Complete Pre-Authorization
When you pre-authorize an amount of money on a client’s card, the card issuer reserves that amount for a period that varies with each user and card issuer. This reserve (or freezing of funds) reduces the client’s available spending limit.
If the pre-authorized amount is greater than the final sale, the unused portion of pre-authorized amount remains reserved until the card issuer releases the reserved funds. When you complete a pre-authorization, you release the unused funds earlier.
To complete a pre-authorization:
- Touch the Action button on the main screen.
- Touch the Settings button.
- Enter the Merchant password and touch OK.
- On the Settings page, touch Reports.
- On the Reports page, touch Batch Details.
- Scroll to or search for the pre-authorization transaction.
- Touch the pre-authorization transaction line to expand and view the details.
- Touch the Complete button.
- Use the number pad to enter the final purchase amount and touch OK. A transaction summary appears.
- Touch I Confirm the Request to complete the pre-authorization and release the unused funds.
- To print the customer receipt, touch Print or None if the client does not want a transaction receipt.