Require Customer Signature for Cashback

As a security measure, you can require customers receiving any cashback amount to confirm they received the cash by signing on the merchant copy of the transaction receipt. By default, this feature is disabled.

When you enable this function, the terminal prints a signature line on the transaction receipt where the customer can sign as proof that they received the requested cashback amount.

To enable or disable the signature line for cashback transactions:

  1. From the main screen, touch the Menu button.
    Menu button
  2. Enter the merchant password and touch Confirm.
  3. In the Configure application section, touch Printer options.
    Settings menu Printer options
  4. In the Printing receipts section, scroll to the Cashback print Signature Line and slide the toggle switch to the right.
    Settings menu Print signature line for cashback
    To disable the printing of the signature line on the transaction receipt, slide the toggle switch to the left.
  5. If you have more than one terminal, repeat steps 1 to 4 for each additional terminal where you want to set whether or not the terminal prints a signature line for cashback debit transactions.