Increment a Bar Tab

To increment a Bar Tab is the process of increasing the Pre-Authorization amount to cover more items purchased by the customer.

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IMPORTANT! Incrementing a bar tab is only possible if the Single pre-auth option is DISABLED in EFT / View / Options / Identification. See Electronic Funds Transfer Setup

  1. Order items as you normally would, until the pre-authorized amount is reached.

    POS - Order Items

  2. As the pre-authorized amount is reached, the POS will automatically request the amount to be increased. By default, the POS will suggest the next increment of the amount configured in the Default Amount field, under EFT / View / Options / Identification.

    The Default Amount is $25.00, so the POS suggests $50.00 for the next increment.

    POS - Prompt for increment

    If needed, the employee may enter a different amount using the provided keypad.

    POS - Prompt for increment (Custom amount)
  3. After pressing ENTER on the keypad, the POS will process the external payment using the connected payment terminal.

    POS - Processing External Payment

  4. The payment terminal will activate and start making sounds. This process is entirely automated. The customer's credit card is not required.

    Activity at the payment terminalActivity at the payment terminal

  5. If the increment is approved, you may resume ordering items as usual.

    POS - Resume Ordering

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IMPORTANT! Items should always be ordered at the POS before being served or poured. That way, if the increment is declined, you will be able to quickly cancel the last ordered item(s), which will bring the total below the original pre-authorized amount. Then, you should close the bar tab and inform the customer that the increment was declined.

Related Topics

  1. Starting a Bar Tab
  2. Closing a Bar Tab
  3. Reaching the limit on Single Pre-Auth
  4. Finalizing a Pre-Authorization
  5. Voiding a Bar Tab Before Sending Items
  6. Voiding a Bar Tab with Sent Items